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Refund & Cancellation Policy

Last updated: September 28, 2026

1. Seven-day refund window

If you are not satisfied with an app for any reason, you can request a full refund within 7 days of your purchase. Email contact@scjhogar.com from the address you used at purchase and tell us the name of the app. We confirm every request within two business days and issue the refund to your original payment method. Depending on your bank or card issuer, it can take 5 to 10 business days for the refund to appear on your statement.

2. After the refund window

After 7 days, purchases are final and we do not refund the remaining part of an access period, except in the two cases below or where the law requires it:

• If we discontinue an app during a period you have paid for, we refund the unused portion pro rata.
• If a technical problem on our side prevents you from using the app and we cannot fix it within a reasonable time, we refund the affected period.

3. Cancellation

One-time purchases. Unless an app's page says otherwise, a purchase is a one-time payment for a fixed access period. It does not renew and you will not be charged again. Access simply ends at the end of the period, so there is nothing to cancel.

Subscriptions. Where an app is offered as a subscription, that is stated clearly before you pay. You can cancel at any time from your account or by emailing us. You keep access until the end of the period you have already paid for, and you are not charged again. Cancelling does not by itself trigger a refund; the 7-day window above still applies to the most recent charge.

4. Duplicate or mistaken charges

If you were charged twice, or charged for something you did not intend to buy, contact us and we will refund the duplicate or mistaken charge in full.

5. Disputes and chargebacks

If something is wrong with your purchase, please contact us before opening a dispute with your bank. We resolve most issues within two business days, and it is usually faster than a chargeback. If a chargeback is filed, we will provide the payment processor with the purchase and access records for the transaction.

6. Services for businesses and professionals

Design, development and operations projects are governed by their written agreement, which states payment milestones and cancellation terms for that project.

7. Your consumer rights

This Policy does not limit any rights you have under the consumer protection laws of the country where you live. If those laws give you broader rights than this Policy, those rights apply.

8. Contact

SCJ Hogar LLC · 8200 NW 41st Street, 2nd Floor, Doral, FL 33166, United States · contact@scjhogar.com · +1 (803) 755-5894